In case of returns where you would like item(s) to be picked up from a different address, the address of local bodies like dhanbad they can refund their products where they got received. for other districts or state they have to return by the sending products by courier at our respective address – 2nd floor, simna complex, naya bazar dhanbad, jharkhand 826001. the courier charges paid by the customers only for more information you can contact us at support@pgmobiles.com